Privacy Policy

Last updated: February 2, 2026

1. Introduction

BulkAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and platform (the "Service"). Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the Service, including:

  • Account Information: Name, email address, date of birth, phone number, and password
  • Profile Information: Height, weight, age, body composition, fitness goals, target weight, and other profile details
  • Nutrition Data: Meal logs, calorie intake, macronutrient breakdown (protein, carbs, fats), food preferences, dietary restrictions, and nutritional goals
  • Meal Photos: Photos of meals you upload for AI-powered food recognition and logging
  • Weight Progress: Weight measurements and progress tracking data
  • Budget Information: Weekly food budget and spending preferences
  • Feedback Data: Meal plan ratings, check-in responses, and user feedback

2.2 Automatically Collected Information

When you use the Service, we automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Data: How you interact with the Service, features used, pages viewed, and time spent on the Service
  • Location Data: General location information (city, state) that you provide or that we infer from your IP address
  • Log Data: IP address, access times, app crashes, and other diagnostic data

2.3 Information from Third Parties

We may integrate with third-party services (such as Firebase for authentication and cloud storage) that provide us with certain information. We may also receive information from food databases and nutrition APIs to improve our meal recognition and nutritional calculations.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Create and manage your account
  • Generate personalized meal plans based on your goals and preferences
  • Recognize and log food from photos using AI
  • Calculate and track your daily macronutrient intake
  • Monitor your weight progress and provide insights
  • Send you notifications about meal plans, check-ins, and progress updates
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service
  • Send you service-related communications and updates
  • Analyze usage patterns to improve the Service

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users

Your profile information and progress data are stored securely and used to generate personalized meal plans. We do not share your personal information with other users. Your meal plans and progress are private to you.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Firebase (Google) for authentication and data storage
  • Cloud hosting and infrastructure providers
  • Analytics and performance monitoring services
  • Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

  • Comply with legal processes or government requests
  • Enforce our Terms of Service
  • Protect the rights, property, or safety of BulkAI, our users, or others
  • Prevent fraud or other illegal activities

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

4.5 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Data Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication through Firebase
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure cloud infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Children's Privacy

The Service is designed for adults (18+) who are looking to build muscle and improve their nutrition. We take the privacy of all users seriously:

  • Users must be 18 years or older to use the Service
  • We do not knowingly collect personal information from users under 18
  • If you are under 18, please do not use the Service
  • We comply with all applicable privacy laws and regulations

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

7. Your Rights and Choices

You have certain rights regarding your personal information:

7.1 Access and Update

You can access and update most of your information directly through the Service by editing your profile in the app settings.

7.2 Deletion

You can delete your account at any time through the app settings or by contacting us. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law or for legitimate business purposes.

7.3 Data Portability

You may request a copy of your personal information in a structured, machine-readable format by contacting us.

7.4 Opt-Out

You can opt out of certain communications, such as promotional emails, through your account settings or by following the unsubscribe instructions in our communications. However, you may not opt out of service-related communications that are necessary for the functionality of the Service.

7.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect and how it's used
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion if necessary to:

  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud
  • Support business operations

When information is no longer needed, we will delete or anonymize it in accordance with our data retention policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

10. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you a notification through the Service or via email for significant changes

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@bulkai.app
Support Email: support@bulkai.app
Website: www.bulkai.app

We will respond to your inquiry within a reasonable timeframe.